We answer for what we send.
Every little thing that leaves the atelier has a name behind it.
Who makes it
Some things we design ourselves; some we choose, with care, from makers we trust. Either way, every product has a real producer behind it - a name, a country, an address - and you'll find it right there on the product page.
Under the GPSR, naming the maker is the rule, and we think it's the kind thing too. It keeps everything honest and easy to trace, so you always know whose hands your pup's little things passed through. ✿
Our person in the EU
Anything sold in Europe needs a real, EU-based person who answers for it. For malpetit, that person is us, under Art. 4 of the GPSR (Reg. (EU) 2023/988).
It means we check that every product meets EU safety requirements, keep the paperwork tidy, and reply to market-surveillance authorities if they ever ask. The full producer and EU-responsible-person details live in our legal notice.
Safe by design
Everything we make is meant for dogs, under a grown-up's eye, and is safe in the normal, everyday ways it's likely to be used. A few gentle habits keep it that way: keep small parts away from children, size from the chart, and check now and then for wear.
The full warnings and care notes sit on each product page. If anything ever worries you about your dog, please see your vet first.
Tell us if something's wrong
If you ever spot a defect, a hazard, or any harm, please tell us. The fastest way is a DM on Instagram @malpetit.co, or email contact@malpetit.com. Send your order number, the product and size, what happened, and a photo if you can.
Every report is read by a real person and treated as urgent. If a risk is confirmed, we pause the batch, notify the authorities, and sort out a refund, replacement, or recall - whatever keeps everyone safe. ✿
For the formal version - producer identity, EU representative, and the full safety notes - see our legal notice. Questions? The fastest way is a DM on Instagram @malpetit.co - or see every way to reach us on our Contact page. we always write back ✿