The little print, made kind.
What it means to shop with malpetit - in words your dog could almost follow.
Who you're buying from
malpetit is a small studio in Warszawa, Poland - real people who design and choose dog things with care. There's no faceless warehouse behind us, just an atelier and a fondness for small dogs.
The full seller identity - the formal name, address, and registration numbers - lives in our Terms of Service, so this page can stay light and easy.
How ordering works
You add what you love to the basket, pop in your details, and place the order. That's an offer to buy - nothing's final just yet.
The deal is sealed the moment we send you the confirmation email. From there we tuck everything in and send it on its way. If something's out of stock or just won't work, we'll write you first - no surprises.
Prices & paying
Every price you see is the final price - what's on the tag is what you pay, with nothing added at checkout.
As a small business, malpetit is VAT-exempt under Poland's art. 113, so there's no VAT added on top and you receive a receipt (rachunek) rather than a VAT invoice. Pay safely with the methods shown at checkout; your order ships once payment lands.
Delivery & returns
The how, the how-long, and the how-much of getting your parcel home all live on our Shipping page.
Changed your mind, or the fit's not right? You have room to send it back - the friendly walkthrough is on our Returns page, and the formal rules of withdrawal sit in the Terms of Service.
Your rights, our promise
You're covered by a 2-year statutory warranty (rękojmia) on faults - if something's wrong with what we made, we'll set it right. The fastest way to reach us is a DM on Instagram @malpetit.co, or email contact@malpetit.com.
If we ever can't see eye to eye, you're free to use out-of-court routes too - through Poland's consumer authority UOKiK or the EU's ODR platform. We'd rather just sort it out kindly, though. ✿
For the full legal text - the binding rules in their proper words - see our Terms of Service.
Questions? The fastest way is a DM on Instagram @malpetit.co - or see every way to reach us on our Contact page. we always write back ✿